Frequently Asked Questions

Find answers to common questions about our programs, tutors, scheduling, and pricing.

How do I get started with Instrucly?

Book a free 30-minute assessment through our contact page or WhatsApp. We evaluate your level, discuss your goals, and match you with a certified Canadian tutor.

If you have a stable internet connection and a computer or tablet, online tutoring offers the same quality as in-person instruction with added flexibility. We offer a free 30-minute assessment where you can experience our teaching methodology before committing to a programme.

All tutors hold CELTA, TEFL Level 5, or MA TESOL certifications from accredited Canadian and British institutions. Every tutor undergoes comprehensive background checks and specialised training for online instruction.

Most students observe measurable improvement within four to six weeks of consistent lessons. IELTS students typically achieve a 0.5 to 1.0 band score improvement within eight to twelve weeks.

Unlike marketplace platforms where you are matched randomly, Instrucly carefully pairs you with a certified Canadian tutor based on your specific goals, learning style, and schedule. All tutors hold CELTA, TEFL, or MA TESOL certifications and undergo rigorous background checks. We guarantee results and offer personalised learning plans rather than generic curricula.

Yes. All Instrucly tutors are native or near-native English speakers from Canada and Britain. They hold certifications from accredited Canadian and British institutions and have extensive experience teaching students from the Middle East, South Asia, Southeast Asia, and Africa.

Lessons take place via live HD video call using our professional online platform. Each session includes video conferencing, digital whiteboard, screen sharing, and automatic recording. You can review recordings anytime to reinforce your learning. All you need is a stable internet connection and a computer or tablet.

We serve all major time zones across the Middle East, South Asia, Southeast Asia, and Africa. Our tutors are available during evening hours (4 PM to 11 PM) in your local time zone, making it easy to schedule lessons after work or school.

No. The price you see is the price you pay. There are no registration fees, material fees, or cancellation penalties (with 24 hours notice).

We accept all major credit cards, PayPal, and bank transfers. For students in the Gulf region, we also accept regional payment methods. Contact us for specific options in your country.

Yes. We offer a satisfaction guarantee. If you are not satisfied after your first two lessons, we will provide a full refund. For IELTS packages, we also offer a band score improvement guarantee.

Yes. You can upgrade or change your package at any time. We will adjust your billing accordingly and ensure a smooth transition.

Yes. We offer family discounts for multiple children and group rates for corporate training. Contact us for details.

Our online English tutoring packages start from $149 per month for kids and $199 per month for adults. IELTS preparation packages range from $299 to $799. All packages include a free 30-minute assessment.

Most students see a 0.5 to 1.0 band score improvement within 8-12 weeks of consistent tutoring. Students starting at a lower level or aiming for Band 8+ may benefit from our 12-week Intensive package.

Absolutely. Our certified IELTS tutors are trained to teach both IELTS Academic (for university admission) and IELTS General Training (for immigration and work).

Our IELTS Starter includes 2 full mock tests, IELTS Professional includes 4, and IELTS Intensive includes 6. All mock tests are conducted under timed conditions with detailed feedback.

Online IELTS preparation offers the same quality as in-person coaching with added benefits: flexible scheduling, recorded lessons for review, digital whiteboard for writing feedback, and access to Canada's best IELTS tutors from anywhere in the world.

IELTS Academic is required for university admission and professional registration. IELTS General Training is used for immigration and some employment purposes. We prepare students for both test types with specialised strategies for each.

We accept children from age 6. Our Young Learners programme (ages 6-9) uses special interactive teaching techniques designed for shorter attention spans, making online learning effective and enjoyable even for younger children.

Our certified Canadian tutors use games, storytelling, songs, digital whiteboards, and interactive activities. Lessons are designed to be fun and dynamic, with activities changing every few minutes.

Yes. We support British (IGCSE, GCSE), American (Common Core), and IB curricula. Let us know which curriculum your child follows, and we will align lessons accordingly.

Parents receive weekly progress reports after each lesson. We also provide monthly assessment summaries showing your child's improvement in speaking, listening, reading, and writing skills.

Parents are welcome to observe the first few lessons. After that, we find that children engage more fully when learning independently. All lessons are recorded, so you can review them anytime.

Young Learners (6-9) have 30-minute lessons. Pre-Teens (10-13) have 45-minute lessons. Teenagers (14-17) have 60-minute lessons. These durations are based on research about optimal attention spans for each age group.

All Instrucly tutors are based in Canada and Britain. They are native or near-native English speakers who hold CELTA, TEFL, or MA TESOL certifications from accredited institutions in these countries.

Our selection process includes credential verification, teaching demonstration, background checks, technical assessment, and cultural sensitivity evaluation. Only tutors who excel across all criteria are invited to join our team.

We currently serve students in 12+ countries across the Middle East, South Asia, Southeast Asia, and Africa. Our scheduling system accommodates all major time zones, and our tutors understand the cultural context of each region.

During your free assessment, our academic advisor evaluates your current level, discusses your goals, and recommends the programme that best fits your needs. Many students combine programmes — for example, IELTS preparation with Business English.

Yes. Many students begin with General English and later add IELTS or Business English components. Your tutor will advise you when you are ready to transition or combine programmes.

Absolutely. Our General English programme covers all levels from A1 (beginner) to C2 (advanced). Your tutor will start at your current level and progress at a pace that works for you.

Our standard programmes are one-on-one for maximum personalisation. Corporate training includes group session options. Contact us to discuss specific group arrangements.

How do I get started with Instrucly?

Book a free 30-minute assessment through our contact page or WhatsApp. We evaluate your level, discuss your goals, and match you with a certified Canadian tutor.

If you have a stable internet connection and a computer or tablet, online tutoring offers the same quality as in-person instruction with added flexibility. We offer a free 30-minute assessment where you can experience our teaching methodology before committing to a programme.

All tutors hold CELTA, TEFL Level 5, or MA TESOL certifications from accredited Canadian and British institutions. Every tutor undergoes comprehensive background checks and specialised training for online instruction.

Most students observe measurable improvement within four to six weeks of consistent lessons. IELTS students typically achieve a 0.5 to 1.0 band score improvement within eight to twelve weeks.

Unlike marketplace platforms where you are matched randomly, Instrucly carefully pairs you with a certified Canadian tutor based on your specific goals, learning style, and schedule. All tutors hold CELTA, TEFL, or MA TESOL certifications and undergo rigorous background checks. We guarantee results and offer personalised learning plans rather than generic curricula.

Yes. All Instrucly tutors are native or near-native English speakers from Canada and Britain. They hold certifications from accredited Canadian and British institutions and have extensive experience teaching students from the Middle East, South Asia, Southeast Asia, and Africa.

Lessons take place via live HD video call using our professional online platform. Each session includes video conferencing, digital whiteboard, screen sharing, and automatic recording. You can review recordings anytime to reinforce your learning. All you need is a stable internet connection and a computer or tablet.

We serve all major time zones across the Middle East, South Asia, Southeast Asia, and Africa. Our tutors are available during evening hours (4 PM to 11 PM) in your local time zone, making it easy to schedule lessons after work or school.

Are there any hidden fees?

No. The price you see is the price you pay. There are no registration fees, material fees, or cancellation penalties (with 24 hours notice).

We accept all major credit cards, PayPal, and bank transfers. For students in the Gulf region, we also accept regional payment methods. Contact us for specific options in your country.

Yes. We offer a satisfaction guarantee. If you are not satisfied after your first two lessons, we will provide a full refund. For IELTS packages, we also offer a band score improvement guarantee.

Yes. You can upgrade or change your package at any time. We will adjust your billing accordingly and ensure a smooth transition.

Yes. We offer family discounts for multiple children and group rates for corporate training. Contact us for details.

Our online English tutoring packages start from $149 per month for kids and $199 per month for adults. IELTS preparation packages range from $299 to $799. All packages include a free 30-minute assessment.

Most students see a 0.5 to 1.0 band score improvement within 8-12 weeks of consistent tutoring. Students starting at a lower level or aiming for Band 8+ may benefit from our 12-week Intensive package.

How long does IELTS preparation take?

Most students see a 0.5 to 1.0 band score improvement within 8-12 weeks of consistent tutoring. Students starting at a lower level or aiming for Band 8+ may benefit from our 12-week Intensive package.

Absolutely. Our certified IELTS tutors are trained to teach both IELTS Academic (for university admission) and IELTS General Training (for immigration and work).

Our IELTS Starter includes 2 full mock tests, IELTS Professional includes 4, and IELTS Intensive includes 6. All mock tests are conducted under timed conditions with detailed feedback.

Online IELTS preparation offers the same quality as in-person coaching with added benefits: flexible scheduling, recorded lessons for review, digital whiteboard for writing feedback, and access to Canada's best IELTS tutors from anywhere in the world.

IELTS Academic is required for university admission and professional registration. IELTS General Training is used for immigration and some employment purposes. We prepare students for both test types with specialised strategies for each.

We accept children from age 6. Our Young Learners programme (ages 6-9) uses special interactive teaching techniques designed for shorter attention spans, making online learning effective and enjoyable even for younger children.

What is the right age for my child to start?

We accept children from age 6. Our Young Learners programme (ages 6-9) uses special interactive teaching techniques designed for shorter attention spans, making online learning effective and enjoyable even for younger children.

Our certified Canadian tutors use games, storytelling, songs, digital whiteboards, and interactive activities. Lessons are designed to be fun and dynamic, with activities changing every few minutes.

Yes. We support British (IGCSE, GCSE), American (Common Core), and IB curricula. Let us know which curriculum your child follows, and we will align lessons accordingly.

Parents receive weekly progress reports after each lesson. We also provide monthly assessment summaries showing your child's improvement in speaking, listening, reading, and writing skills.

Parents are welcome to observe the first few lessons. After that, we find that children engage more fully when learning independently. All lessons are recorded, so you can review them anytime.

Young Learners (6-9) have 30-minute lessons. Pre-Teens (10-13) have 45-minute lessons. Teenagers (14-17) have 60-minute lessons. These durations are based on research about optimal attention spans for each age group.

All Instrucly tutors are based in Canada and Britain. They are native or near-native English speakers who hold CELTA, TEFL, or MA TESOL certifications from accredited institutions in these countries.

Still Have Questions?

Our team is here to help. Reach out via WhatsApp or email and we will respond within 24 hours.